Privacy Policy

1. Who We Are

Skillbanc AI Tutor is a product of Skillbanc.com, Inc. ("Company", "we", "us", or "our"), a corporation registered in the Commonwealth of Virginia, USA. Our principal place of business is at 2852 Cherry Branch Lane, Oak Hill, VA 20171, USA.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Skillbanc AI Tutor mobile application, web application, and related services (collectively, the "Service").

2. Information We Collect

We collect information in the following ways:

• Account information: Name, email address, and password when you register.
• Profile information: Grade level, preferred subjects, and learning preferences.
• Usage data: Pages viewed, questions answered, time spent, scores, and progress through lessons.
• Device information: Device type, operating system, app version, and unique device identifiers.
• Order information: Delivery address, contact name, and phone number when you place a textbook order through the app.
• Communications: Messages you send us via the feedback or contact features.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Personalise and adapt lessons to your learning pace and level
• Process textbook orders and arrange delivery
• Track progress and generate performance reports
• Send important service notifications (e.g., order confirmations, updates)
• Improve the Service through analysis of usage patterns
• Comply with legal obligations

4. We Do Not Sell Your Data

5. Sharing with Business Partners

We may share your information with trusted third parties in limited circumstances related to the operation and business development of our Service:

• Service providers: Cloud hosting, payment processing, order fulfilment, and analytics providers who process data on our behalf under strict confidentiality agreements.
• Business development partners: Companies with whom we have or are exploring business relationships — such as distribution partners, school networks, and educational content partners — may receive aggregated or relevant customer data as part of those business arrangements. Any such sharing is governed by a data processing or non-disclosure agreement and is limited to what is necessary for the specific business purpose.
• Legal requirements: If required by applicable law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections described here.

We do not share your personal data with any partner for the purpose of advertising, retargeting, or profiling unrelated to our Service.

6. Children's Privacy

Our Service is designed for children under the supervision of a parent or guardian. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. Account registration is intended to be completed by a parent or guardian. If you believe we have collected information from a child without appropriate consent, please contact us immediately at contact@skillbanc.com.

7. Data Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting contact@skillbanc.com. We will process such requests within 30 days, subject to any legal retention obligations.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Receive a portable copy of your data

To exercise any of these rights, contact us at contact@skillbanc.com.

10. Cookies and Tracking

Our web application uses cookies and similar tracking technologies to maintain session state and analyse usage. You may disable cookies through your browser settings, though this may affect the functionality of the Service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@skillbanc.com
• Company: Skillbanc.com, Inc.
• Address: 2852 Cherry Branch Lane, Oak Hill, VA 20171, USA